Privacy policy
1. General Principles
1.1. This privacy policy governs the collection, processing and storage of personal data of visitors to the Teraapia5 website teraapiaviis.ee.
1.2. Personal data is processed in accordance with the Personal Data Protection Act of the Republic of Estonia and the requirements of the European Union General Data Protection Regulation (GDPR).
1.3. Teraapia5 reserves the right to amend this privacy policy. Changes will be published on the website and take effect immediately.
2. Collection and Use of Personal Data
2.1. We collect personal data that a visitor enters in the contact form.
2.2. The data collected includes: name, email address, phone number and message.
2.3. Personal data is used for the following purposes: responding to bookings, communicating with the client, providing services.
2.4. The legal basis for processing data is the client’s consent and the performance of a contract.
3. Data Retention and Protection
3.1. We apply appropriate security measures to protect personal data from unauthorised access.
3.2. Personal data is retained for up to 1 year, after which the data is deleted.
3.3. Data is not transferred to third parties without the client’s consent, except to fulfil obligations required by law.
4. Cookies
4.1. The website uses cookies to improve the user experience and collect visit statistics.
4.2. Cookies are used by Google Analytics to analyse website traffic.
4.3. The visitor can opt out of cookies in their browser settings.
5. Client Rights
5.1. The client has the right to access their personal data at any time.
5.2. The client has the right to request the correction or deletion of their personal data.
5.3. The client has the right to lodge a complaint with the Data Protection Inspectorate.
6. Contact
6.1. For questions related to this privacy policy, please contact us at: info@teraapiaviis.ee
7. Transfer of Data Outside the European Union
7.1. We process personal data primarily within the European Economic Area (EEA).
7.2. When using Google Analytics, anonymised data may be processed outside the EEA. Google is obliged to ensure data protection in accordance with EU requirements.
8. Updates to the Privacy Policy
8.1. Teraapia5 reserves the right to update this privacy policy in accordance with changes in legislation.
8.2. The updated version will be published on the website and takes effect immediately.
8.3. This privacy policy is effective from: April 2026.